Talk to us

WhatsApp is the quickest way to reach us: sizing, gifting, an order, anything. We reply within a few hours, Monday to Saturday.

Or send us a message

Quick answers

Can I change or cancel my order?

Orders can't be cancelled once they're placed, because we pack and dispatch within a day. Please check your items, address and phone number before you pay.

Spotted a mistake in the delivery details? WhatsApp us your order number as soon as possible. We'll try to update it before the parcel leaves, but we can't guarantee it.

How do I reach you?

WhatsApp is easiest: +91 97418 25945. You can also email shreya@twobobby.com or DM us on Instagram.

We reply Monday to Saturday, 10 am to 7 pm. Keep your order number handy.

How do your drops work?

New styles arrive in small batches, usually every week or two. Shreya picks each one, and the good ones go fast.

Join our list or follow @twobobbyofficial to hear first.

How do I track my order?

Your order confirmation email or SMS has a link to your order status page. Once your parcel ships, the courier tracking shows up there.

You can also sign in to your account to see every order, or WhatsApp us your order number. More ways to track

When will my order arrive?

We pack and dispatch within 1 business day of receiving your order (weekend and holiday orders go out the next business day). Delivery then usually takes:

  • Metro cities: 3–5 business days
  • Tier 2 and tier 3 cities: 5–7 business days

These are estimates, so leave some room before a big day.

How much is shipping?

Shipping is free on prepaid orders over ₹999. Below that, and on all cash-on-delivery orders, it's a flat ₹49 anywhere in India. Your cart shows how close you are to free shipping.

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