From your order messages
Your order confirmation email or SMS has a link to your order status page. Once your parcel ships, the courier tracking shows up right there. We also send a shipping update with the tracking link on the day it leaves us.
In your account
Sign in with the email you ordered with. We'll send you a one-time code, no password needed. All your orders and their status are there.
On WhatsApp
Send us your order number and we'll check for you. WhatsApp us
Not moving?
If tracking hasn't updated in 3 business days, message us and we'll chase the courier.